How we help employers: Springboard optimizes the employee benefit open enrollment experience through our proprietary self-service enrollment technology, call-center and live-chat channels. Our project management team partners with HR teams to eliminate headaches and potential risks associated with open enrollment, on-boarding and off-boarding. We simplify the enrollment task for employers and employees by providing easy to use enrollment paths and easy to understand language. After the enrollment, we provide secure data transfer of employee data to payroll and insurance carriers.
How we help brokers and consultants: We work closely with employee benefit brokers and consultants to serve as an outsourced resource to help execute core and voluntary benefit strategies for their clients. Through enhanced engagement we help employers with their strategic benefit goals by simplifying the understanding and election of insurance products that help increase high deductible health plan participation.
How we help insurance carriers: Our cloud-based user interface is focused on a human-centered design approach to highlight benefits on a personal and relevant level at the user experience. We consider the value of the voluntary insurance products provided to make sure they are well-positioned and communicated in a self-service environment. We reduce post-enrollment carrier administration by providing customized and timely file feeds.