FIXD has three components: the sensor, the app, and the dashboard. The FIXD sensor relays car problems from the vehicle’s diagnostic port to the FIXD app via Bluetooth. The problems are then translated into simple, understandable terms. The driver is given the severity of the issue, the consequences of continued driving, and a simple de nition of what is wrong. The app then offers the driver the opportunity to schedule a service at the dealership service center. All of this information is also relayed to the dashboard where service advisors can see the health and status of each customer. This allows them to proactively reach out to customers in their time of need. Our business model can be applied past dealership service centers to any auto repair shop or auto parts retailer.